Online Shopping FAQs
Can I find all of your catalogue items on the website?
Yes! In fact you can find even more products on Run Worldwide.com. Use the website search option in the upper right corner to find the product you are looking for. Searches will be most efficient using the product number or exact title found in the catalogue. Run Worldwide will show you all possible matches for your specific search. If you are having trouble locating a product from our catalog, please call us toll free at 1-800-756-7576 and a salesperson will be able to help you find the product online or take your order over the phone.
What if I’m not sure of my size?
RunWorldwide.com gladly provides you with sizing charts to eliminate size confusion. Please visit the Sizing Charts link under the Shopping Tools menu to find brand and gender specific sizing charts for your convenience.
I’m confused by the technical descriptions!
Not sure what pronation is? Check out our Technology link under the Shopping Tools menu. We know the lingo can get confusing and we’re glad to provide you with a technical glossary of each brand’s specific terms as well as some of our own.
How can I find the perfect shoe for me?
Glad you asked! Run Worldwide is proud to provide you with our own running shoe fitting technology! Visit the Shoe Finder link on our Shopping Tools menu to get personalized recommendations on the shoe that is best for you.
What are the benefits of having a Run Worldwide account?
We encourage you to visit the My Account page on RunWorldwide.com to set up a personal account. Once you have entered in the required information, you will be a registered member. This option allows you to track your order’s shipping status, speed up your next order process, view past orders, and opt in for Run Worldwide e-mail updates.
How do opt out of the Run Worldwide e-mail updates?
To opt out of Run Worldwide e-mail updates, simply click on the “Remove me” link found at the bottom of your most recently received Run Worldwide email. To be removed from our catalogue mailing list, please call us toll free at 1-800-756-7576 or e-mail us at sales@runworldwide.com.